Job Advertisement: Business Administrator English Institute of Sport

By 25th October 2018News

SHE096.18 – Business Administrator

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Posted: 16/10/2018 11:03
Salary: £16,818 – £24,173 p.a pro-rata
Location: Sheffield
Level: Administration
Deadline: 05/11/2018 09:00
Hours: 22 hours per week
Benefits: 29 days annual leave, career average pension scheme
Job Type: Permanent

Salary Scales: £16,818 – £24,173 p.a. pro rata

Grade: Level 1 (Operations)

Hours of Work: Such hours as necessary to carry out your duties. This will involve a minimum of 22 hours per week (3 days) Monday -Wednesday and may include working outside normal office hours at evenings and weekends and on Public Holidays.

Location: The normal place of work is English Institute of Sport Sheffield, however the EIS may from time to time require you to travel to and work at other offices.

Interview Date: 13th November 2018


The role involves providing efficient administrative, financial and project support to the staff at our EIS sites; and working as part of a multi-disciplinary team delivering services to athletes and coaches.


  • Provide general office support to the Operations Manager and Medical Administrator and other staff including answering phones, distributing post, word processing, scanning, setting up and maintaining excel spreadsheets, data input into databases, file management, diary management, drafting of letters, photocopying, faxing, travel arrangements, arranging meetings and taking minutes.
  • Act as first point of contact for incoming queries. Record, filter, disseminate and communicate matters to staff, taking follow up action where appropriate.
  • Establish and maintain efficient office administration procedures
  • Ensure timely ordering of consumables and equipment required by practitioners.
  • Provide administrative support to medical practitioners on site.
  • Generate site data for relevant EIS databases.
  • Input, update and maintain information regarding World Class athletes contained on the Performance Data Management System (PDMS).
  • Support the Health & Safety Lead in the administration of the EIS Health & Safety Policy and Procedures, administration of general EIS Human Resources Policies and Procedures.
  • Act as main point of contact to assist staff with local recruitment and induction processes.
  • Support the National HR team, by implementing, administering and promoting consistent and clear HR processes in areas such as recruitment, induction, use of the Cascade HR system etc.
  • Act as the main point of contact for the IT helpdesk in relation to major site IT faults, if required
  • Support the National Finance and HR teams, drive consistency and help promote and disseminate good practice.
  • Support the EIS Communications team with the national distribution of EIS Kit.
  • Act as main point of contact for enquiries and compliance to Educare, the EIS provider of high-quality, concise and easy-to-use safeguarding and duty of care e-learning services.
  • Any ad hoc duties as requested by management.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of the changing needs of the organisation.


GCSE Maths and English (or equivalent), grade A-C Essential Sight of certificates
Experience of reviewing, developing and implementing administrative procedures Essential Application Interview
Experience of financial administration such as accounts payable, purchasing or similar Essential Application Interview
Experience of providing efficient support to a team of professional staff in a busy and demanding environment Essential Application Interview
Experience of providing medical administrative support Desirable Interview
Knowledge and skills    
Excellent working knowledge of Microsoft Office packages (Word, Excel, Powerpoint, Outlook) and good keyboard skills Essential Assessment Application
Excellent customer service skills Essential Interview
Excellent numeracy skills including the ability to produce basic financial reports using Excel spreadsheets Essential Assessment
Ability to draft letters and deal with routine correspondence Essential Assessment
Excellent organisational skills Essential Interview
Ability to balance conflicting demands and work to tight deadlines Essential Interview
Ability to use initiative and exercise judgement when required Essential Interview
Excellent attention to detail and accuracy Essential Assessment
Ability to coach and train staff in basic administrative processes and IT skills Essential Interview
Awareness of the importance of confidentiality when dealing with personal and sensitive information; and ability to maintain this at all times Essential Interview
Have an interest in sport and recognise the importance of promoting and supporting equality, safeguarding and anti-doping within sport. Essential Interview
May be required to work athletes under 18 (DBS check required) No